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Terms of Service


  1. Introduction The Knoova Hub website ("Site"), services ("Services"), and associated software are operated by Utopia Healthcare Service ("we," "our," "us," or the "Company"). By using the Site, accessing the Services, or downloading the software, you agree to these Terms and Conditions ("Terms"). If you do not agree, you should not use the Site. These Terms apply to all users, including parents, students, and educators. Knoova Hub operates offices in multiple locations, including the United States and Nigeria, to support our global user base.

  2. Privacy Your use of the Site is subject to our Privacy Policy, which is part of these Terms. Please review the Privacy Policy to understand how we handle your personal information.

  3. Services Knoova Hub connects users with independent contractor educators ("Educators") who provide online instruction and tutoring ("Sessions"). Our Services facilitate these Sessions and collect feedback from users.

  4. Connectivity Costs and Equipment You are responsible for all costs related to accessing the Services, including internet and equipment expenses.

  5. Educator Fees and Taxes Browsing and creating courses on Knoova Hub is free. Educators set their own course fees, which may be quoted in U.S. Dollars (USD) or Nigerian Naira (NGN). Users are responsible for paying all applicable fees and taxes. If your payment method fails or your account is past due, we may use other methods to collect fees, including other payment methods you have provided to us.

  6. General Disclaimer Knoova Hub acts as a marketplace for Educators and learners. We do not employ Educators and are not liable for their interactions with users. We do not guarantee the accuracy or reliability of content posted on the Site.

  7. Conduct Users must use the Site and Services legally and ethically. Prohibited activities include unauthorized recruiting, posting offensive content, and distributing malware or spam.

  8. Specific Obligations of Educators Educators must provide accurate information, ensure they have the necessary rights to their content, and maintain professional behavior. They are responsible for obtaining any required licenses or permissions to offer their services.

  9. Specific Obligations of Users Users must follow pricing and usage guidelines and avoid sharing personal information. Users must report any inappropriate behavior by Educators.

  10. Registration and Identity Protection Users must register for an account to use the Services and are responsible for safeguarding their account information.

  11. Accuracy of Account Information Users must provide accurate account information and update it as needed. Providing false information may result in account suspension or termination.

  12. User and Educator Submitted Content Any content submitted by users or Educators can be used by Knoova Hub for various purposes, including quality control and marketing. Users can remove or privatize their content.

  13. Licensing Submitted Content By submitting content, users grant Knoova Hub a non-exclusive, royalty-free license to use, distribute, and modify the content as needed to provide the Services.

  14. Removal of Submitted Content by Us We may remove any content that violates these Terms or is otherwise objectionable.

  15. Copyright The software, technology, and other materials on the Site are protected by intellectual property laws. Unauthorized use of these materials is prohibited.

  16. Prohibited Use of Company Content Users may not copy, modify, distribute, or otherwise exploit the Site’s content without permission.

  17. Permitted Use of Company Content Users may download and print materials for personal or educational use, provided they do not modify or distribute them without permission.

  18. Copyright Infringement We do not condone copyright infringement. If you believe your rights have been violated, please contact our Copyright Agent.

  19. Confidential Information Users must protect the confidentiality of Company Content and proprietary information.

  20. Links The Site may contain links to third-party sites. Knoova Hub is not responsible for the content or practices of these sites.

  21. Trademarks The trademarks on the Site are protected by law. Unauthorized use of these trademarks is prohibited.

  22. Warranty Disclaimer The Site and Services are provided "as is" without warranties of any kind.

  23. Limitation of Liability Knoova Hub is not liable for any damages arising from the use of the Site or Services.

  24. Indemnification Users agree to indemnify Knoova Hub for any claims arising from their use of the Site or Services.

  25. Modification of Services We may modify or discontinue the Services at any time.

  26. Changes to Terms of Service We reserve the right to change these Terms at any time. Continued use of the Site constitutes acceptance of the new Terms.

  27. Termination of Services We may terminate your use of the Site or Services for violating these Terms.

  28. Entire Agreement These Terms constitute the entire agreement between the parties.

  29. Severability If any part of these Terms is found to be unenforceable, the rest will remain in effect.

  30. Notice Notices should be sent via registered mail or email.

  31. No Agency Nothing in these Terms creates an agency relationship between the parties.

GDPR

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer.