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Knoova FAQs

General


What is Knoova Hub?
Knoova Hub is a website that empowers anyone to teach and learn online. On Knoova Hub, there are thousands of online courses from the best instructors in the world. Furthermore, if you're an expert you can share your knowledge by creating an online course on Knoova Hub.

Knoova Hub's platform makes it easy for experts to build an online course. Instructors can use video, PowerPoint, PDFs, audio, zip files and live classes to quickly build a course and share their expertise with anyone in the world with an internet connection.

What kinds of courses do you offer?
Courses on Knoova Hub are usually multi-part, meaning there are many lessons within one course. Knoova Hub instructors get to choose what format(s) they want to teach with - but most courses include a mix of video, audio, presentations and documents. You can take courses across a great breadth of categories, including: business & entrepreneurship, academics, the arts, health & fitness, language, music, technology, games, and more.

How much do courses cost?
The majority of courses on Knoova Hub are free, but some are paid. Instructors choose the price of their course, so prices often vary greatly depending on subject, instructor and the depth of the content.

Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Knoova Hub are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!

How can I tell if a course is accessible, or contains any accessibility features such as voice-over, alt text, keyboard input, etc?
Unless it is noted on the course page, accessible material is not currently provided for that course. Knoova Hub is aware that accessibility is a much needed feature in order to allow all users access to the great learning material on our site. We do have plans to add accessibility features to Knoova Hub courses in the future. For questions about a specific course, you can write to the instructor, and you can always contact support@Knoova Hub for additional help.

How long do I have access to the course materials?
Once subscribed to a course, you have access to all course materials indefinitely, like an on-demand channel!

How does the Knoova Hub Affiliate Marketing Program work?
Through affiliate marketing, anyone can make money by selling Knoova Hub courses to their audience.

The Knoova Hub Affiliate Marketing Program rewards affiliates 50% of all course sales generated by an affiliate. Affiliates can start a campaign by choosing one of the many courses enrolled in the Knoova Hub AMP. The text links, banners, and other tools that we provide have tracking codes embedded in them which is how we keep track of how many course sales come from your efforts.

What's your refund policy?
We want you to have the best possible experience on Knoova Hub. If you don't, simply e-mail us at support@Knoovahub.com within 30 days of your purchase. We'll refund your money, no-questions asked.

Video lectures aren't loading properly. Help!
Send an email to support@KnoovaHub.com and we'll figure out what the problem is.

How do I change my e-mail settings?
We love to update our users with information about what courses their friends are taking, new product features, special deals, and more. If you're not feeling the love, feel free to opt out of email updates in your Account Settings .

Umm... so how do you guys even make money?
Knoova Hub retains 30% of all course sales from paid courses, thanks for asking. We have no plans to host advertising on our website and it will always and forever be free for instructors to create courses on Knoova Hub.

You guys are so cool! I want to hang with you. Where are you located?
Knoova Hub is based in SOMA, San Francisco with a satellite office in Ankara, Turkey.

If that's too far for you follow us on Twitter, like us on Facebook, or check out our blog and we can pretend!

Instructors

What do I need to do to become an instructor?
Create an account, hit the "Create a Course" button on the top navigation bar, and start sharing your expertise. It's that easy!

I already teach offline. Why should I create a course on Knoova Hub?
There are approximately 54,931 reasons you should teach on Knoova Hub.
Reason #14,347: Knoova Hub will help you scale! If you're an awesome instructor (and I'm sure you are), then there are thousands of people who want to learn from you. Why restrict yourself to the portion of your audience that is in your neighborhood or can afford to come to one of your seminars? Knoova Hub allows you to teach (and earn consistent passive income from) the entire world of the internet!

Here are some more reasons you should teach on Knoova Hub.

What do I need to do to be able to charge for my course?
Instructors can charge for their courses by becoming a Paid Instructor. All this means is you have to have a complete profile and provide us with information so we can pay you when you make money :). To become a Premium Instructor, Create a course and then go to the instructor dashboard. Select More → Change Pricing. You should receive a response to your application within 48 hours.

Does Knoova Hub own or hold any exclusivity rights to course lectures I upload?
Nope. Knoova Hub does not claim any exclusivity rights from instructors for any course. Courses legally belong to the instructor. Feel free to review our whole Terms of Use here.

When do I get paid for my course sales?
Paid Instructors are paid 70% of all course sales for their course at the end of the following month. For example, you would get paid on August 31st for course sales generated in July. Payment is made through PayPal.

How do I create a Video and PowerPoint Mashup?
We know many of you do presentations where you are talking about a set of PowerPoint slides. For that purpose, we've created a Video-PowerPoint Mashup, which allows you to put up a video and sync it to a PowerPoint presentation. That way, users can see you speaking and read the slides at the same time. To use our Mashup Editor, go to Create a New Lecture → Create a Presentation/Video Mashup in the instructor dashboard.


GDPR

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