What is Knoova Hub? Knoova Hub is an online platform that allows anyone to teach and learn from anywhere in the world. We host thousands of courses across a wide range of subjects, taught by experts who share their knowledge through video, presentations, audio, and more. Whether you're looking to learn a new skill or share your expertise, Knoova Hub provides the tools to make it happen.
What kinds of courses do you offer? Courses on Knoova Hub cover a broad spectrum of topics, including business, technology, arts, health & fitness, languages, and more. Each course typically consists of multiple lessons and can include a mix of videos, presentations, and other materials. Instructors have the flexibility to choose their preferred teaching formats to best deliver their content.
How much do courses cost? The pricing of courses on Knoova Hub varies, as instructors set their own prices. While many courses are available for free, some may require payment. The cost can depend on the course's content, depth, and the instructor's expertise.
Can I access courses on the go? Yes, courses on Knoova Hub can be accessed from any device with an internet connection. Some instructors also allow students to download course materials for offline access, providing flexibility in how and when you learn.
How can I find out if a course has accessibility features? If a course includes accessibility features such as voice-over, alt text, or keyboard navigation, this will be noted on the course page. Knoova Hub is actively working to enhance accessibility across the platform, and we encourage you to contact the instructor or our support team at support@knoovahub.com for more information about specific courses.
How long do I have access to course materials? Once you enroll in a course, you have unlimited access to the course materials, allowing you to review and learn at your own pace, similar to an on-demand service.
How does the Knoova Hub Affiliate Marketing Program work? The Knoova Hub Affiliate Marketing Program allows affiliates to earn commissions by promoting Knoova Hub courses. Affiliates receive a percentage of the sales they generate, using tracked links and promotional materials provided by Knoova Hub.
What's your refund policy? We offer a 30-day money-back guarantee for most courses. If you're not satisfied, simply contact us at support@knoovahub.com within 30 days of purchase to request a refund.
What is Knoova Hub's policy on customer satisfaction and refunds? At Knoova Hub, your satisfaction is our priority. If you are not fully satisfied with a course, we encourage you to contact us to discuss your concerns. We review refund requests on a case-by-case basis and are committed to resolving issues fairly and promptly.
How do I request a refund if I'm not satisfied with a course? If you wish to request a refund, please reach out to our support team at support@knoovahub.com. Provide details about your experience and reasons for the refund request. Our team will review your case and work with you to address your concerns. If a refund is appropriate, we will process it accordingly.
What role do instructors play in the refund process? Instructors at Knoova Hub are key to ensuring a positive learning experience. They are encouraged to engage with students to resolve any issues or concerns related to course content or delivery. Instructors may provide additional support or make necessary adjustments to the course. In cases where a refund is considered, it will be processed in coordination with the instructor, ensuring transparency and fairness.
Will I always get a refund if I'm not satisfied with a course? Refunds are not guaranteed and are evaluated on a case-by-case basis. Our goal is to ensure fair treatment for both students and instructors. We strive to resolve any issues to your satisfaction, whether through a refund or alternative solutions.
How long does it take to process a refund? Once a refund is approved, it will be processed as quickly as possible. The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution. Our support team will provide updates about this process.
What should I do if video lectures aren't loading properly? If you encounter technical issues, please reach out to our support team at support@knoovahub.com. We'll assist you in resolving the problem as quickly as possible.
How can I change my email settings? You can manage your email preferences and notifications in your account settings. This allows you to control the type and frequency of emails you receive from Knoova Hub.
How does Knoova Hub generate revenue? Knoova Hub retains a percentage of sales from paid courses. This helps support the platform and provides free course creation tools for instructors. We do not plan to include advertising on our site and remain committed to providing a clean and focused learning environment.
Where is Knoova Hub located? Knoova Hub operates from multiple locations, with our main office in Nigeria. Follow us on social media to stay connected and join our community!
For Instructors
What do I need to do to become an instructor? To become an instructor on Knoova Hub, simply create an account and click on the "Create a Course" button. Our platform guides you through the process of building your course.
Why should I create a course on Knoova Hub? Knoova Hub offers a global platform where you can reach thousands of learners, share your expertise, and earn passive income. Our easy-to-use tools and flexible content formats make it simple to create engaging courses that attract students worldwide.
How can I set a price for my course? Instructors can charge for their courses by setting a price during the course creation process. To become a Paid Instructor, ensure your profile is complete and set up for payments. You can manage pricing through the instructor dashboard.
Does Knoova Hub hold exclusive rights to my course content? No, instructors retain all rights to their content. Knoova Hub does not claim exclusivity, allowing you to distribute your course materials elsewhere if you choose.
When do I get paid for my course sales? Instructors receive payments monthly for course sales, typically at the end of the following month. Payments are made through PayPal or other available methods.