Principles of Risk Reduction and Proactive Prevention

Vivian Akwuaka currently serves as
the Director, Patient Safety and Governance at the African Medical Center of
Excellence (AMCE), a quaternary-level multi-speciality medical institution
developed by the African Export-Import Bank (Afreximbank) and King’s College
Hospital, London. Her job role involves providing oversight for patient safety,
continuous quality improvement and governance framework.

Vivian has a background in Nursing
science and she commenced her healthcare quality and patient safety journey in
September 2015. Over the years, she has garnered knowledge and experience in
Healthcare quality and patient safety, lean six sigma, monitoring and
evaluation, quality management system auditing, sustainability, leadership,
strategy, capacity building, policy development, coaching, data collection,
analysis and reporting amongst others. She is a Doctor of Healthcare
Administration, a Fellow of the International Society for Quality, a Fellow of
the West African Postgraduate College of Nurses and Midwives, a Certified
Professional of Healthcare Quality, a Certified Professional of Patient Safety
and holds two master’s degrees in business administration and public health.
Her passion for healthcare quality improvement has been evident all through her
career as a nurse and even now as a healthcare quality improvement specialist.

Vivian has been involved in several
quality improvement projects such as the Quality champions program, Hand
hygiene campaigns, improving customer service standards, improving wait times
and discharge processing times and many more. She played a key role as Lead of
Accreditation Ready Initiative in two foremost hospitals in Nigeria and worked
with her team to implement strategies that enabled the hospitals progress to
full accreditation by both the Council for Health Service Accreditation of
Southern Africa (COHSASA) and Joint Commission International (JCI).